Privacy Policy
This Privacy Policy explains how Country Heart processes personal data on countryheartshape.surf in connection with legal support for apartment purchases. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.
Contact Information
Data We Collect
We may collect identifying details, contact information, inquiry content, property preferences, transaction-related information, device data, and usage records. In a legal support context, this may include information needed to assess apartment purchase matters, respond to requests, and maintain service records.
How We Collect Data
We receive data directly from users when they submit forms, send messages, or request support. We also collect certain information automatically through the website, such as browser details, device identifiers, log data, and cookie-related signals. Where relevant, we may also receive information from service providers that help operate the site.
Cookie Types
We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Cookie Controls
Users can manage cookies through browser preferences and, where available, site-level controls. Blocking or deleting cookies may affect site performance, saved preferences, and some features that rely on basic functionality or analytics.
How We Use Data
We use personal data to respond to inquiries, provide legal support related to apartment purchases, manage communications, maintain records, improve site reliability, protect against fraud or misuse, and comply with legal obligations. We may also use limited technical data to administer the website and understand general usage patterns.
Service Providers and Partners
We may share personal data with hosting, analytics, security, communications, and administrative service providers that support the operation of the website. We may also share information with professional advisers or counterparties when needed to manage inquiries, deliver services, or complete a requested transaction.
Legal Disclosures
We may disclose personal data where required by law, court order, regulatory process, or other lawful request. We may also share information when necessary to protect our rights, investigate misuse, or support the administration of legal claims.
Your Rights
Depending on the circumstances, users may request access to their personal data, correction of inaccurate information, deletion where permitted, or objection to certain processing. Some requests may be limited if we must keep information for legal, security, or operational reasons.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the nature of the request clearly. We may need to verify identity and may not be able to comply fully where the law allows us to retain or use the information.
Data Retention
We retain personal data for the period needed to provide services, handle inquiries, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or otherwise restrict it in line with our retention practices.
Policy Changes
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate notice.